Returning an item is easy!
Any products that display excessive wear, are dirty, have pet hair on them, or other signs of prolonged use are not eligible for a refund.
Returns must be sent via a reputable shipping company such as UPS, USPS or FedEx and must have a tracking number.
Include the Following with the Return:
Copy of the original invoice or packing slip
Write your RMA number on the outside of the box
Send to the address we provided you
You should expect to receive a refund/credit memo within two weeks of your package being given to the return shipper. However, in most cases you will receive a refund/credit memo more quickly.
To start a return please call 914-261-4566 and leave a message or email us at Kirkcollm@gmail.com